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  1. Automation for Cloud
  2. AUTO-818

Add more details for the error on the Automation Audit logs instead of Generic error message(Internal server error)

    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

    • Jira Software

      Issue Summary

      The Automation audit log does not show much details for errors and gives a Generic Error message(Internal Server Error).

      Steps to Reproduce

      This issue was observed and can be reproduced if we are trying to copy field values of multi-select fields between two multi-select fields and one of the options is missing on the other multi-select field.

      Expected Results

      More detailing on the Internal server error to get the understanding.

      Actual Results

      The below exception is thrown in the xxxxxxx.log file:

      <Issue id> (Internal server error) 

      Workaround

      No workaround yet.

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            IMPORTANT: JAC is a Public system and anyone on the internet will be able to view the data in the created JAC tickets. Please don’t include Customer or Sensitive data in the JAC ticket.
            Uploaded image for project: 'Automation for Cloud'
            1. Automation for Cloud
            2. AUTO-818

            Add more details for the error on the Automation Audit logs instead of Generic error message(Internal server error)

              • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

              • Jira Software

                Issue Summary

                The Automation audit log does not show much details for errors and gives a Generic Error message(Internal Server Error).

                Steps to Reproduce

                This issue was observed and can be reproduced if we are trying to copy field values of multi-select fields between two multi-select fields and one of the options is missing on the other multi-select field.

                Expected Results

                More detailing on the Internal server error to get the understanding.

                Actual Results

                The below exception is thrown in the xxxxxxx.log file:

                <Issue id> (Internal server error) 

                Workaround

                No workaround yet.

                        Unassigned Unassigned
                        c04d6e5d39c6 S Naveen Kumar (Inactive)
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                        0 Vote for this issue
                        Watchers:
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                          Created:
                          Updated:
                          Resolved:

                            Unassigned Unassigned
                            c04d6e5d39c6 S Naveen Kumar (Inactive)
                            Votes:
                            0 Vote for this issue
                            Watchers:
                            1 Start watching this issue

                              Created:
                              Updated:
                              Resolved: