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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      When an automation that has an edit action needs to edit a field value, but this field already has the value that the automation was supposed to add, the automation audit log shows that the issue was edited, but the issue's history doesn't show any update. It makes the status misleading and hard to identify whether it was a problem with the automation rule logic or something else. Adding a new status block in the automation audit log like Issue already has this value would help.

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            IMPORTANT: JAC is a Public system and anyone on the internet will be able to view the data in the created JAC tickets. Please don’t include Customer or Sensitive data in the JAC ticket.

              • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

                When an automation that has an edit action needs to edit a field value, but this field already has the value that the automation was supposed to add, the automation audit log shows that the issue was edited, but the issue's history doesn't show any update. It makes the status misleading and hard to identify whether it was a problem with the automation rule logic or something else. Adding a new status block in the automation audit log like Issue already has this value would help.

                        Unassigned Unassigned
                        0a4d3986ddf5 Marcelo Beloni (Inactive)
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                          Created:
                          Updated:
                          Resolved:

                            Unassigned Unassigned
                            0a4d3986ddf5 Marcelo Beloni (Inactive)
                            Votes:
                            0 Vote for this issue
                            Watchers:
                            1 Start watching this issue

                              Created:
                              Updated:
                              Resolved: