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Suggestion
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Resolution: Unresolved
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None
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Jira Work Management
Issue Summary
There could be scenarios where category field that is used to group issues in the "Business Project" board are utilised to automate certain task on the issue using automation for JIRA. Currently, we cannot filter or search "Category" field in the automation customfield drop down.
For Example:
- Creating issues through automation for Jira and simultaneously allocating values to the "Category" field in the run time.
- Based on the "Category" field value, performing certain "Actions" on the Jira issue through Automation for Jira Cloud.
Steps to Reproduce
- Go to Project > Project Settings > Automation > Create Rule.
- Add a trigger to the automation and then "Action" component like "Edit Issue"
- Search "Category" and the system locked field is not populated.
NOTE: The Category field is searchable and can be used in the trigger "Field Value Changed". However, not in the "Edit Issue" or "Create Issue" scenario.
Expected Results
- The "Category" field should be shown in the dropdown to be edited as needed.
Actual Results
- The "Category" field is not populated in the dropdown to be selected for editing.
Workaround
- To fetch the values from the field you could use
{{issue.Category.value}}
- This is the JSON that you need to add values to the field. Replace categoryOption1 with a valid Category value for your project.
{ "update": { "customfield_xxxxx": [ { "set": { "value": "Create Board Notes" } } ] } }