Issue transitioned trigger lists team-managed system statuses separately

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    • Type: Bug
    • Resolution: Duplicate
    • Priority: Medium
    • Component/s: Trigger - Other
    • None
    • Severity 2 - Major
    • Jira Software

      Issue Summary

      The Issue Transitioned trigger treats system statuses as individual values from each team-managed project as opposed to other transition elements in automation, like the Transition issue action

      Steps to Reproduce

      1. Create a rule with the Issue transitioned trigger
      2. In the "to status" dialog search for a system status, like "Done"

      Expected Results

      All statuses named the same should be included in a single selection item

      Actual Results

      Each team-managed status with the same name is listed individually with the id of the status.
      This is problematic because a global rule will not include projects that are created after the rule is configured.

      Workaround

      Statuses need to be added manually and rules need maintenance every time that a new team-managed project is created

            Assignee:
            Unassigned
            Reporter:
            Jose Gochi
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              Created:
              Updated:
              Resolved: