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  1. Automation for Cloud
  2. AUTO-801

Issue transitioned trigger lists team-managed system statuses separately

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    • Icon: Bug Bug
    • Resolution: Duplicate
    • Icon: Medium Medium
    • Trigger - Other
    • None
    • Severity 2 - Major
    • Jira Software

      Issue Summary

      The Issue Transitioned trigger treats system statuses as individual values from each team-managed project as opposed to other transition elements in automation, like the Transition issue action

      Steps to Reproduce

      1. Create a rule with the Issue transitioned trigger
      2. In the "to status" dialog search for a system status, like "Done"

      Expected Results

      All statuses named the same should be included in a single selection item

      Actual Results

      Each team-managed status with the same name is listed individually with the id of the status.
      This is problematic because a global rule will not include projects that are created after the rule is configured.

      Workaround

      Statuses need to be added manually and rules need maintenance every time that a new team-managed project is created

            [AUTO-801] Issue transitioned trigger lists team-managed system statuses separately

            Charlie Gavey made changes -
            Resolution New: Duplicate [ 3 ]
            Status Original: Gathering Impact [ 12072 ] New: Closed [ 6 ]
            Charlie Gavey made changes -
            Link New: This issue duplicates AUTO-1428 [ AUTO-1428 ]
            James Navin made changes -
            Status Original: Needs Triage [ 10030 ] New: Gathering Impact [ 12072 ]
            Jose Gochi created issue -

              Unassigned Unassigned
              3638101d8c0a Jose Gochi
              Affected customers:
              0 This affects my team
              Watchers:
              3 Start watching this issue

                Created:
                Updated:
                Resolved: