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Suggestion
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Resolution: Duplicate
At the moment, the lookup of a user picker field is by ID and not text, so when a rule tries to populate the field A4J shows a message saying "Inactive user" even if the user is active:
And as for the logs, the message we receive is:
Response body: {"errorMessages":["Specified user does not exist or you do not have required permissions"],"errors":{}}
That said, changing the message error in the Audit Logs to be more accurate such as "You can only populate a user picker field by ID".
- duplicates
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AUTO-36 Improve Automation audit log - include more info, option to include additional detail in audit logs / issue history, keep history for more than 90 days
- In Progress