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Suggestion
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Resolution: Duplicate
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None
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Use case scenario
A customer has a field that can only edit while transitioning the issue.
Automation cannot edit the field because the field is not available on the Issue Edit Screen.
The reason behind this is that customer doesn't want the field to be able to see and edit by users on the issue detail view.
Expected behavior
Automation can edit any fields that are associated with the project regardless of Screen configuration.
OR
Be able to see the Transition Screen to edit the field.
Actual result
Automation return "Unknown field set during the edit. They may be unavailable for the project/type.
Workaround
Use the separate Screens for the Issue View and Edit actions. Then add the field only to the Edit screen.
- duplicates
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AUTO-617 Allow Project automation to see and act on hidden fields and transitions
- Closed