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Type:
Suggestion
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Resolution: Low Engagement
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Component/s: Automation - Action - JSM
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None
I have a global automation rule in Jira Service Management Cloud which needs to be triggered excluding changes to two fields as these fields are being updated in that automation rule. At this moment, I have to trigger this using Field Value Changed and had to select all other custom fields except these two (100 plus custom fields). If there are any new custom fields being added on a weekly basis, I have to make changes to this automation rule.
Instead, can we have an automation trigger based on excluding the fields value being changed.