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  1. Automation for Cloud
  2. AUTO-523

Make it easier to work with fields, e.g. Improve Automation Rules so they accept keys and names for the Project and Issue Type fields instead of just the Ids

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    • Resolution: Duplicate
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    Description

      Problem Statement

      Automation for Jira allows the "Create Issue" action to accept Smart Values in the Project and Issue Type fields, but it only works with the entities Ids, not names.

      How to reproduce

      1. Create a text field (single line) custom field "My Text Field" and add it to an issue type's screens
      2. Make an automation rule that, upon a comment, for example, creates a new issue on project Project issue.My Text Field
      3. Edit an issue and set "My Text Field" to match a project's Key
      4. Comment the issue

      Expected result

      A new issue would be created by the automation on the project which the Key was present on the "My Text Field"

      Actual results

      Automation rule fails because it only accepts project Ids, not Keys nor names.

      Workaround

      Instead of entering the project Key in "My Text Field", enter the project's Id. The automation will work.
      The exact same thing goes for the Issue Type field in the Create Issue automation action.

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              Unassigned Unassigned
              jgonzalez2@atlassian.com Jose Luis Gonzalez 2
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              Dates

                Created:
                Updated:
                Resolved: