-
Suggestion
-
Resolution: Duplicate
-
None
-
None
Problem Statement
Automation for Jira allows the "Create Issue" action to accept Smart Values in the Project and Issue Type fields, but it only works with the entities Ids, not names.
How to reproduce
- Create a text field (single line) custom field "My Text Field" and add it to an issue type's screens
- Make an automation rule that, upon a comment, for example, creates a new issue on project Project issue.My Text Field
- Edit an issue and set "My Text Field" to match a project's Key
- Comment the issue
Expected result
A new issue would be created by the automation on the project which the Key was present on the "My Text Field"
Actual results
Automation rule fails because it only accepts project Ids, not Keys nor names.
Workaround
Instead of entering the project Key in "My Text Field", enter the project's Id. The automation will work.
The exact same thing goes for the Issue Type field in the Create Issue automation action.