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  1. Automation for Cloud
  2. AUTO-519

Add Automation support for the emailAddress value of a People field in team-managed projects

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    • Resolution: Unresolved
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      Issue Summary

      The emailAdress value is not being retrieved by Automation when working with a People Custom Field in a team-managed project

      Steps to Reproduce

      1. Add a People field to a team-managed project
      2. Create an Automation Rule
      3. Try to use the emailAddress value from that field in the Automation Rule,

      Expected Results

      The emailAddress value should be returned by Automation

      Actual Results

      Nothing is returned by Automation

      Workaround

      > Create a company Managed Custom field i.e in https://<site_name>/secure/admin/ViewCustomFields.jspa 

      > Use this field in Team Managed projects 

      > The automation should now be able to fetch email or send email to the user selected in this field.

            [AUTO-519] Add Automation support for the emailAddress value of a People field in team-managed projects

            +1

            Italo [Modus Create] added a comment - +1

            c857e0e8402b half a year late, but its named as User Picker (single) for company managed fields!

            ヴァリエンテ フロリアン(Florian Valiente) added a comment - c857e0e8402b half a year late, but its named as User Picker (single) for company managed fields!

            Dear Author,

            Can you please specify which specific field we are to choose from the "Select Field Type", once we go to "Create Custom Field"? I am a little lost as to the transition between steps #1 and steps #2. I do not see an option to choose "email" or "people" once we get to the "Select a Field Type" screen>?

             

             

            Nicholas Cannon added a comment - Dear Author, Can you please specify which specific field we are to choose from the "Select Field Type", once we go to "Create Custom Field"? I am a little lost as to the transition between steps #1 and steps #2. I do not see an option to choose "email" or "people" once we get to the "Select a Field Type" screen>?    

            When could we see this being solved?

            Adriana Ramirez added a comment - When could we see this being solved?

            Ulf Bremer added a comment -

            Really, nothing? Don't you want this to work?

            Ulf Bremer added a comment - Really, nothing? Don't you want this to work?

            Dears, any update on this??

            This change would be very helpful to notify by email multiple users

            Fake Gonzalo added a comment - Dears, any update on this?? This change would be very helpful to notify by email multiple users

            Minal Goel added a comment -

            Any ETA?

            Minal Goel added a comment - Any ETA?

            Kyle added a comment -

            Need this to alert and notify people via email as identified in tasks' custom user picklist fields.

            Kyle added a comment - Need this to alert and notify people via email as identified in tasks' custom user picklist fields.

            This is something we really need for our project

            Kai Köster added a comment - This is something we really need for our project

            This is a must-have for me

            Jonathan anderson added a comment - This is a must-have for me

              Unassigned Unassigned
              29dc85fb060d Victor Z (Inactive)
              Votes:
              65 Vote for this issue
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              56 Start watching this issue

                Created:
                Updated: