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  1. Automation for Cloud
  2. AUTO-519

Add Automation support for the emailAddress value of a People field in team-managed projects

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Details

    • Suggestion
    • Resolution: Unresolved
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    • 1
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    Description

      Issue Summary

      The emailAdress value is not being retrieved by Automation when working with a People Custom Field in a team-managed project

      Steps to Reproduce

      1. Add a People field to a team-managed project
      2. Create an Automation Rule
      3. Try to use the emailAddress value from that field in the Automation Rule,

      Expected Results

      The emailAddress value should be returned by Automation

      Actual Results

      Nothing is returned by Automation

      Workaround

      > Create a company Managed Custom field i.e in https://<site_name>/secure/admin/ViewCustomFields.jspa 

      > Use this field in Team Managed projects 

      > The automation should now be able to fetch email or send email to the user selected in this field.

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        Activity

          People

            Unassigned Unassigned
            29dc85fb060d Victor Z (Inactive)
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            Dates

              Created:
              Updated: