Uploaded image for project: 'Automation for Cloud'
  1. Automation for Cloud
  2. AUTO-477

Improve create/clone issue error message for missing fields on a screen

XMLWordPrintable

    • 0
    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      Details

      Automation rules to create issues will fail if a field set on the action is not available on the Create issue screen for the issue type on the project, throwing this error on the automation rule's audit log:

      Unknown fields set during clone, they may be unavailable for the project/type. Check your custom field configuration. Fields ignored -
      Custom field name (Custom field ID)

      Problem

      The error message is unclear, Jira Cloud contains a complex field configuration set up, it may relate to field configuration, field configuration schemes, or specifically the create issue screen.

      Suggestion

      Make the error message clearer on what is missing, and how to resolve it.

              Unassigned Unassigned
              rbecker Rodrigo B.
              Votes:
              10 Vote for this issue
              Watchers:
              6 Start watching this issue

                Created:
                Updated:
                Resolved: