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  1. Automation for Cloud
  2. AUTO-439

In Automation: Tempo account field doesn't work with more than 1000 accounts

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    • Severity 3 - Minor

      Issue Summary

      In Automation: Tempo account field doesn't work with more than 1000 accounts.

      Autmation makes https://<site name>.atlassian.net/rest/api/2/field/io.tempo.jira__account/option?maxResults=1000 irrespective of the search string . Eventually, it is not possible to get the desired option name.

      Steps to Reproduce

      1. Have an Account field (from Tempo) with more than 1000 accounts.
      2. Create/edit an automation rule.
      3. Add an Edit issue component.
      4. In the edit issue component, select the Account field.
      5. Attempt to search for a specific account name.

      Expected Results

      The account you're looking for is in the list, and/or it appears when writing the name to narrow down the results.

      Actual Results

      The account you're looking for might not appear in the list of accounts. Additionally the UI struggles to search through the results if you write the name of the account and might not work at all.

      Workaround

      You can use Automation advanced section to build a JSON as below, which should pull the value on the field that is not coming up under the edit issue UI .

      {
        "fields": {
          "customfield_ID": "ID of the value"
          }
          }
      
      

            Unassigned Unassigned
            rchiquete Rene C. [Atlassian Cloud Support]
            Votes:
            5 Vote for this issue
            Watchers:
            15 Start watching this issue

              Created:
              Updated: