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  1. Automation for Cloud
  2. AUTO-405

Issue Fields Condition doesn't match the IssueType field for Team-managed projects.

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    • Severity 3 - Minor

      Issue Summary

      Issue Fields Condition doesn't match the IssueType field for Team-managed projects.

      Steps to Reproduce

      1. Create an automation rule that uses issue fields condition with issue type as, for example, issue type equals epic
      2. Use a team-managed project issue as a trigger.

      Expected Results

      The issue type equals epic should match and the action is performed.

      Actual Results

      You can see that even though the issue type is an Epic, the condition won't match and no actions are performed.

      Workaround

      Use the JQL condition instead.
      Example:

       issuetype=epic

        1. 510FF7A6-3A34-474B-8CEB-BBB4487F8C21.png
          405 kB
          Hala ElRoumy

            [AUTO-405] Issue Fields Condition doesn't match the IssueType field for Team-managed projects.

            Charlie Gavey made changes -
            Labels Original: jsw-s13 New: jsw-s13 tmp
            Vipul Reddy made changes -
            Labels New: jsw-s13
            Anusha Rutnam made changes -
            Component/s Original: Automation [ 68402 ]
            Component/s New: Condition - Issue Fields [ 70305 ]
            Key Original: JSWCLOUD-23375 New: AUTO-405
            Support reference count Original: 1
            Project Original: Jira Software Cloud [ 18511 ] New: Automation for Cloud [ 22610 ]
            Yvan Martin made changes -
            Status Original: Needs Triage [ 10030 ] New: Long Term Backlog [ 12073 ]
            SET Analytics Bot made changes -
            Support reference count New: 1
            Hala ElRoumy created issue -

              Unassigned Unassigned
              e0bbe77fe18a Hala ElRoumy
              Affected customers:
              2 This affects my team
              Watchers:
              5 Start watching this issue

                Created:
                Updated: