Outgoing webhook (Jira Format) does not include user email for updateAuthor regardless of profile visibility settings

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    • Severity 3 - Minor
    • 0

      Issue Summary

      The outgoing webhook Issue payload (Jira format) does not honor the user profile visibility settings and returns null email address regardless of the visibility setting.

      This should match the behavior of the Jira webhook and include the email address if the user profile allows it.

      This is reproducible on Data Center: (yes) / (no)

      Steps to Reproduce

      1. Create an A4J Automation to trigger on Issue Transition.
      2. Add an Action to send the issue data to webhook (https://pipedream.com)
      3. Once the transition is performed and the Automation requirement is met the Issue Details are set to webhook configured. 
      4. once the data is received by the webhook and if you try to validate it, you would notice that the email address of the perform who triggered this change is null(Although it is visible to everyone) on profile settings.

      Expected Results

      Email address should be displayed.

      Actual Results

      The below exception is thrown in the xxxxxxx.log file:

      Email address is displayed as null.
      

      Workaround

      Please run the API call /api/2/user?accountId=<accountId> to fetch the details

            Assignee:
            Unassigned
            Reporter:
            SivaKalyan G (Inactive)
            Votes:
            2 Vote for this issue
            Watchers:
            6 Start watching this issue

              Created:
              Updated:
              Resolved: