Automation template "Resolve issues due to inactivity" has the legacy scheduled trigger

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    • Severity 3 - Minor

      Summary

      The automation template "Resolve issues due to inactivity" has the legacy scheduled trigger

      Steps to Reproduce

      1. Access the Project settings of a Service project.
      2. On Automation, click on Library and select Resolve issues due to inactivity.
      3. Click on the Trigger.

      Expected Results

      It should use the new scheduled trigger by default.

      Actual Results

      It shows:

      This rule uses our legacy Scheduled trigger. Our new Scheduled trigger is easier to use, has timezone support, and the ability to preview when your rule will next run.

      Upgrade this rule to the new Scheduled trigger

      Workaround

      Click on Upgrade this rule to the new Scheduled trigger and save the rule.

            Assignee:
            Unassigned
            Reporter:
            Angélica Luz
            Votes:
            1 Vote for this issue
            Watchers:
            3 Start watching this issue

              Created:
              Updated:
              Resolved: