Work Logged automation trigger doesn't fire for work logged in Team-Managed Projects

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    • Severity 3 - Minor

      Issue Summary

      When using an Automation Rule with a trigger of Work Logged, the trigger isn't activated when time is logged on an issue in a Team-Managed Project.

      When using a rule that works across multiple projects, the rule is triggered successfully on Company-Managed Projects associated with the rule, but not Team-Managed Projects.

      Steps to Reproduce

      1. In a Team-Managed Project, create an automation rule with the Work logged trigger (any/all worklog operations)
      2. Log work on an issue in the project (either by directly editing the Time tracking field, or by the three dots menu > Log work)
      3. Check the automation rule's audit log and note that the rule doesn't trigger

      Performing the same process in a Company-Managed Project results in a success.

      Expected Results

      When the work is logged on an issue in the Team-Managed Project, the automation rule is activated.

      Actual Results

      The automation rule does not fire in a Team-Managed Project.

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available.

            Assignee:
            Simeon Leatherland
            Reporter:
            Donald Wright
            Votes:
            1 Vote for this issue
            Watchers:
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              Created:
              Updated: