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Suggestion
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Resolution: Unresolved
Currently, we use the smart value {{worklog.comment{}}} to capture any comment added when Logging time in Jira and use Work logged as a trigger for an Automation rule.
However, when using Tempo add-on to log time, the smart value {{worklog.comment{}}} returns “time-tracking” as a comment when time is logged and the Automation rule is triggered.
Here is an entry that we see from the issue data when time is logged via the Add-on:
"displayName": "Tempo Timesheets", "active": true, "timeZone": "Asia/Kolkata", "accountType": "app" }, "comment": "time-tracking", <---- Here is the comment that is added by the app. "created": "2022-08-12T17:06:44.633+0530", "updated": "2022-08-12T17:06:44.633+0530", "started": "2022-08-12T13:30:00.000+0530", "timeSpent": "4m", "timeSpentSeconds": 240, "id": "10014", "issueId": "10393"
The addon adds a comment as time-tracking when logging time, and hence the same value is returned for the smart value {{worklog.comment{}}}.
Opening this feature request to capture the actual comment added by the user when logging time via the app so that we can use those comments in the rule.
The Tempo Support team suggested using their API to capture the same.