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  1. Automation for Cloud
  2. AUTO-280

.timeZone smart value should return the user's timezone rather than the default user timezone for the Site.

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      Problem Definition

      When using the .timeZone smart value in automation, such as assignee.timeZone, the Default user timezone for the Site is returned.

      Suggested Solution

      Have the user's personal timezone be returned instead.

      Workaround

      There is no reasonable workaround at this time, short of using some external source for the user's timezone, like Insight for JSM, or logging timezones in a Jira Issue. In other words, cumbersome workarounds.

            [AUTO-280] .timeZone smart value should return the user's timezone rather than the default user timezone for the Site.

            Grant Adkins added a comment -

            Closed due to low engagement!? When so many other things sit in gathering interest for literally more than a decade.  It's a bug, fix it! 

            Grant Adkins added a comment - Closed due to low engagement!? When so many other things sit in gathering interest for literally more than a decade.  It's a bug, fix it! 

              Unassigned Unassigned
              992127aa63ec Payden Pringle
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                Created:
                Updated:
                Resolved: