Details
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Bug
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Resolution: Duplicate
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Low
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None
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Severity 3 - Minor
Description
Issue Summary
When text is enclosed in quotes, the Automation rule does not copy the text as it is.
Steps to Reproduce
- Create a test ticket and enter its Description as:
"Italics"
"Bold"
"Underline"
"Strikethrough"
"Subscript"
"Superscript" - Apply formatting to the words inside the quotes:
"Italics"
"Bold"
"Underline"
"Strikethrough"
"Subscript"
"Superscript" - Create an Automation rule that can create a new issue & set the Description field to Copy Description from Trigger issue.
- Run the rule.
Expected Results
The rule should copy the Description exactly as mentioned in the trigger issue i.e.
"Italics"
"Bold"
"Underline"
"Strikethrough"
"Subscript"
"Superscript"
Actual Results
The rule copies the Description as
"_Italics_" "*Bold*" "+Underline+" "-Strikethrough-" "~Subscript~" "^Superscript^"
Workaround
Currently, there is no known workaround for this behavior. A workaround will be added here when available
Attachments
Issue Links
- relates to
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AUTO-97 When a field is copied using automation, the wiki markup added as text will be formatted
- Long Term Backlog