-
Type:
Suggestion
-
Resolution: Unresolved
-
Component/s: Action - Send customized email
Issue Summary
Currently, 'Send Customized Email' only supports a payload of up to 256 KB. This is not sufficient, if we have to add HTML content - such as a base64 inline image. We would need to have a higher limit to support different scenarios.
Steps to Reproduce
- Create an Automation Rule with a 'Send Customized Email' action included in it.
- Add more contents in the action such that the payload weighs more than 256 KB. An easier way to do this is to add a base64 inline image.
- Execute the rule.
Expected Results
Email should be sent.
Actual Results
Email action fails with this error:
Failed to send email.
Workaround
A workaround for adding attachments to the email is to upload the attachment in web (or a file server) and use HTML Hypertext Reference (href) function to add the attachment to the template.