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  1. Automation for Cloud
  2. AUTO-236

Automation: copy multiple comments from one ticket to another using Send Web Request

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    • Suggestion
    • Resolution: Duplicate
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    Description

      Problem

      Copying multiple comments from one issue and posting them to another issue does not seem to work with the Send web Request component in Automation for Jira with the following error message:

      {"errorMessages":["There was an error parsing JSON. Check that your request body is valid."]}
      

      Suggested Solution

      (Add a suggested solution once one has been determined)

      Why This Is Important

      • The Send web request component is important because it's versatile and can send data to remote systems

      Workaround

      • Use "smart values" to refer to the cloned issue in the URL.
      • Use branching here.

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              89403358cf11 Charlie Gavey
              419e4a896960 Phumi
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