Issue Summary

When editing work item (Adding organisation) using Lookup table action not triggering organization added notifications

Steps to Reproduce

 Create an automation rule to update the Organization field using a lookup table, as shown below:

• Create lookup table (ProjectOrgMap) with below

key : DEMO
Value 2

• In Edit Work item use below smart value (Make sure to select Send email checkbox)

 {
"fields": {
"Organizations": [
{{ProjectOrgMap.get(issue.project.key).asNumber}}
]
}
}

• While the rule successfully adds the Organisation to the ticket, the “Organisation added” notification is not triggered in this setup.
• However, the notification is sent as expected when the same update is performed within an If/Else condition block.

{
  "update": {
    "customfield_10002": [
      { "add": 1 }
    ]
  }
} 

Expected Results

The "Organisation added” notification should be triggered

Actual Results

 The “Organisation added” notification is not triggered

Workaround

• Use an If/Else block in the automation rule instead of a look-up table to ensure the notification is triggered.

OR

• Add a “Send comment” action to the rule to notify the customer after updating the Organisation field if using the lookup table.