Support expiry-based API token notification workflows in Automation for Atlassian Administration.

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    • Type: Suggestion
    • Resolution: Unresolved
    • Component/s: REST API
    • Jira Software

      Summary
      Support expiry-based API token notification workflows in Automation for Atlassian Administration.

      Requirement
      As an organization admin, I want Automation for Atlassian Administration to access API token expiry information so that I can build rules that identify tokens expiring within a configurable time window and send customized reminder notifications to the token owners before expiry.

      In Atlassian Administration, expose API token expiry metadata to automation, for example:

      • New trigger/event type such as “API token expiry approaching”, or
      • New conditions/smart values that allow querying tokens where expiryDate <= now() + X days.

      Allow automation rules to use that expiry information to:

      • Find all tokens expiring in N days (configurable), and
      • Send customized email notifications (or other supported actions) to the token creator/owner, optionally at multiple intervals (e.g. 30, 7, 1 days before expiry).

      Expectation

      Org admins can configure expiry‑based notification rules in Automation for Atlassian Administration, similar to how they configure revocation of inactive tokens and keys.

      • Admins can:
      • Use conditions like “API token expiry in next N days” or “expiryDate before/after X”.
      • Use smart values (for example {}{{token.owner{}}}, {}{{token.expiryDate{}}}) to personalize email notifications.
      • Send multiple reminders (e.g. 30/7/1 days) with custom templates and recipients (token owner, admin group, etc.).
      • This enables admins to reduce disruption from token expiry by proactively notifying users in a way that fits their internal processes, beyond the built‑in, system‑controlled expiry emails.

      Current feature

      Automation for Atlassian Administration can:

      Automation for Atlassian Administration cannot currently:

              Assignee:
              Unassigned
              Reporter:
              Karthik Raja V
              Votes:
              2 Vote for this issue
              Watchers:
              3 Start watching this issue

                Created:
                Updated: