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Type:
Bug
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Resolution: Unresolved
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Priority:
Low
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Component/s: Action - Issue Actions
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None
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1
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Severity 3 - Minor
Issue Summary
In a team managed space if the workflow has approval step where the field selected is Approvers and an automation has been configured to update the Approver field using the steps in - https://support.atlassian.com/jira/kb/how-to-update-the-approver-via-an-approval-field-using-jira-automation-in-team-managed-projects/
The automation fails to save with the following error:
"Additional fields contains invalid field(s) in 'update' or 'fields' section: Approvers"
Steps to Reproduce
- In a team‑managed service project's workflow add an Approval step and select the approval field with the name “Approvers”.
- Create an automation rule to update this approval field, following the steps in:
[How to update the Approver via an Approval field using Jira Automation in team-managed projects | Jira and Jira Service Management | Atlassian Support|https://support.atlassian.com/jira/kb/how-to-update-the-approver-via-an-approval-field-using-jira-automation-in-team-managed-projects/]
- In the “Edit issue” / “Additional fields” section of the rule, configure the JSON to update the Approvers field.
- Click Save on the automation rule.
Expected Results
- The automation rule saves successfully with the Additional fields JSON that updates the Approvers field.
Actual Results
The automation rule cannot be saved and the following validation error is displayed:
"Additional fields contains invalid field(s) in 'update' or 'fields' section: Approvers"
Workaround
When configuring the workflow, avoid using “Approvers” as the field name. Instead, create and use an approval field with a different name (for example, “approver” or any other custom field name), then reference that field in the automation rule.