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Type:
Bug
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Resolution: Unresolved
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Priority:
Low
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Component/s: Action - Clone Issue
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Severity 3 - Minor
Issue Summary
When using the "Clone work item" action in automation, fields that are not present in the Create Issue Screen are not cloned by the automation.
No error messages are logged in the audit log, but the fields are silently ignored during the Clone.
This behaviour differs from cloning in the Jira UI (... > Clone) , where fields are cloned, despite not being present in the Create Issue screen.
Steps to Reproduce
- Have a custom field in the View and/or Edit screens, but not in the Create screen.
- Enters a value in the custom field
- Clone the work item using an automation rule and the "Clone work item" action
Expected Results
All fields are cloned
Actual Results
Fields that are not included in the Create Issue screen are not cloned.
Workaround
Add the fields to the related Create Issue screen.