Uploaded image for project: 'Automation for Cloud'
  1. Automation for Cloud
  2. AUTO-2136

Support rendering of checkboxes in the Rich text fields via Jira Automation

XMLWordPrintable

    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

    • Jira Software, Jira Service Management, Jira Work Management

      Currently, when using Jira Automation to populate the Description or any rich text field during work item creation or updates, checkbox syntax (for example, []) is treated as plain text and not rendered as interactive checkboxes.

      This limitation exists because Automation doesn’t interpret Markdown or wiki markup, nor does it allow structured input in the advanced field editing using ADF for the Description field — leading to errors such as:

      (Operation value must be a string (description))

      As a result, users cannot automatically insert formatted checklists or checkbox items into the Description field using automation.

      Request:
      Add support for rendering checkboxes (or ADF checklist items) in the Description field via Automation rules. This would allow teams to automatically include structured checklists or templates on issue creation, improving consistency and workflow efficiency.

              Unassigned Unassigned
              8ca8b788005a Krishnam
              Votes:
              2 Vote for this issue
              Watchers:
              1 Start watching this issue

                Created:
                Updated: