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Bug
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Resolution: Unresolved
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Low
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Severity 3 - Minor
Issue Summary
When JSM is disabled for a site, the global automation page may start taking longer to load, around 15-20 seconds.
This occurs because continue to try fetching Opsgenie related templates inspite of it not being present - which eventually times out and the page shows up.
Steps to Reproduce
- Have a Jira site with both Jira and JSM
- Deactivate or remove the subscription for JSM.
- The global automation page starts taking longer to load.
Expected Results
The global automation page should open up without delays.
Actual Results
The global automation page takes longer to load, around 15-20 seconds.
Workaround
Currently there is no known workaround for this behavior. A workaround will be added here when available
- relates to
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AUTO-992 Product changes may cause Automation Rules to count towards the Wrong Product Limit
- Not Being Considered