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Suggestion
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Resolution: Unresolved
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Jira Software, Confluence
Summary:
Customers require the ability to automatically create a Confluence page from a Jira issue, with the page content including the issue description rendered in Atlassian Document Format (ADF), not wiki markup. Additionally, the created Confluence page should be automatically linked to the originating Jira issue.
Details:
- Current automation using the smart value {{issue.description}} results in the description being rendered as wiki markup, not ADF.
- The automation does not link the newly created Confluence page to the Jira issue.
- Jira Cloud stores the issue description in wiki markup (the legacy format) or in ADF (for some fields and newer projects), but the default smart value {{issue.description}} in Jira Automation returns the description as plain text or wiki markup, not ADF JSON.
- Directly in Jira Automation rules, you cannot natively format smart values in ADF within the standard Jira Automation rule actions. Smart values are rendered as plain text or wiki markup, depending on the field and context. The automation engine itself does not support injecting or formatting smart values as ADF JSON within rule actions like "Edit Issue" or "Add Comment".
Requested Improvements:
- Support for rendering Jira issue descriptions in ADF format when using smart values in Confluence page creation automation.
- Automatic linking of the created Confluence page to the originating Jira issue.
Workaround
If you need to inject ADF-formatted content (for example, to add a comment or update a description with ADF), you must use the Jira REST API v3, which supports ADF in certain fields.
Jira Automation can trigger on issue creation and use the “Send web request” action to call the Jira REST API to get the ADF fromated Issue description then call the Confluence REST API to create a page.
Additionally this guide walks you through linking pages to Jira issues via automation:
[Automate linking of Confluence pages to Jira Cloud work items | Atlassian Cloud | Atlassian Support|https://support.atlassian.com/atlassian-cloud/kb/automate-linking-of-confluence-pages-to-jira-cloud-work-items/]