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Bug
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Resolution: Fixed
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High
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Severity 3 - Minor
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Jira Software, Jira Service Management
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Warranty
Issue Summary
Automation condition for "Issue Type" does not display sub-task as selectable values
Description:
When configuring an automation rule and adding a condition to match on "Issue Type," the dropdown displays all standard issue types but does not include sub-task as a selectable value.
This prevents users from creating automation rules that specifically target sub-task issue types.
Steps to Reproduce
- Go to Project Settings > Automation.
- Create or edit an automation rule.
- Add a condition: "Issue fields condition" > Field: "Issue Type".
- Open the value dropdown for "Issue Type".
Expected Results
All available issue types, including sub-task issue types, should be displayed and selectable.
Actual Results
Only standard issue types are shown. Sub-task issue types are missing from the list.
Workaround
1. Using smart value:
{{issue.issueType.name}}

(OR)
2. Use a “JQL condition” instead of the “Work item fields condition.” JQL allows for the specification of both standard and sub-task issue types. An example JQL query is:
issuetype = "Sub-task" OR issuetype = "Test subtask"
Replace "Sub-task" and "Test subtask" with the actual names of your sub-task work types.
(OR)
3. Alternatively, you can copy an existing rule that already includes the sub-task condition and modify it as needed.