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  1. Automation for Cloud
  2. AUTO-2087

Automation condition for "Issue Type" does not display sub-task as selectable values

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    • Severity 3 - Minor
    • Jira Software, Jira Service Management
    • Warranty

      Issue Summary

      Automation condition for "Issue Type" does not display sub-task as selectable values

      Description:
      When configuring an automation rule and adding a condition to match on "Issue Type," the dropdown displays all standard issue types but does not include sub-task as a selectable value.

      This prevents users from creating automation rules that specifically target sub-task issue types.

      Steps to Reproduce

      1. Go to Project Settings > Automation.
      2. Create or edit an automation rule.
      3. Add a condition: "Issue fields condition" > Field: "Issue Type".
      4. Open the value dropdown for "Issue Type".

      Expected Results

      All available issue types, including sub-task issue types, should be displayed and selectable.

      Actual Results

      Only standard issue types are shown. Sub-task issue types are missing from the list.

      Workaround

      1. Using smart value:

      {{issue.issueType.name}}

                                                                                  (OR)

      2. Use a “JQL condition” instead of the “Work item fields condition.” JQL allows for the specification of both standard and sub-task issue types. An example JQL query is:

      issuetype = "Sub-task" OR issuetype = "Test subtask" 

      Replace "Sub-task" and "Test subtask" with the actual names of your sub-task work types.

                                                                                  (OR)

      3. Alternatively, you can copy an existing rule that already includes the sub-task condition and modify it as needed.

              9e418adac582 Steven Zhang
              4e832f0f7b6e Bhavin Rathod
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                Created:
                Updated:
                Resolved: