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  1. Automation for Cloud
  2. AUTO-2083

Remove tracking pixel from email send by automation Action "Send customized email"

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    • Severity 3 - Minor

      When using the automation action Send customized email, a hidden tracker image is added to the end of the email notification.

      Content added similar to the below:

      <img alt="" src="http://atlassian-trk.prd.msg.ss-inf.net/CI0/010101983dd4b8d0-8edf738d-8661-4dc0-9d84-abadf0cba048-000000/FYvUZpID__PM2xsJN704XFq9zzSezz3Kgl8--mUdBcc=415" style="display: none; width: 1px; height: 1px;">
      

      It can cause some issues for email clients when opening the notifications:

      Our suggestion is to remove this image.

      Workaround

      Use the "send email" action instead of "send customized email."

        1. screenshot-1.png
          74 kB
          André Sinatora

              Unassigned Unassigned
              64c8f1937384 André Sinatora (Inactive)
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                Created:
                Updated: