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Bug
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Resolution: Unresolved
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Medium
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Severity 3 - Minor
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Jira Software, Jira Service Management, Jira Work Management
Issue Summary
One of the Automation service limits is on the count of associated items for a single rule execution, which is capped at 5,000. If this limit is exceeded, the expected behaviour is that:
- The offending rule is not completed and is marked as Throttled.
- The offending rule is subsequently disabled
Steps to Reproduce
- It can't be reproduce at will; it's intermittent. Sometimes, the rule will be marked as throttled correctly, and other times, it'll be marked as 'Success' when it was actually throttled in the background.
Expected Results
Rule should be marked as throttled in the automation audit log so users understand why it was disabled.
Actual Results
Rule is disabled without stating that it was 'Throttled' and it's marked as success.
Workaround
Currently there is no known workaround for this behavior. A workaround will be added here when available