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Bug
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Resolution: Duplicate
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Low
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Severity 3 - Minor
Issue Summary
When trying to create an Automation Rule that is triggered by linking JPD work items with Jira Software work items, the trigger is not successfully actioned when this action is performed. It looks like the event is ignored by the Automation Rule, either from the Automation side, which is not picking up the event, or from the JPD side which is not sending the event correctly.
Steps to Reproduce
- From a JSW project (called TEST), create an Automation Rule with a "Work Item Linked" trigger monitoring all links for testing purposes;
- Create a JPD Project, and create an Idea (JPD-1);
- Now, link a work item from TEST to JPD-1;
- You will observe that the Automation Rule won't be triggered as expected.
Expected Results
The Automation Rule should have been triggered.
Actual Results
The Automation Rule is silently ignored.
Workaround
Currently there is no known workaround for this behavior. A workaround will be added here when available
- is caused by
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AUTO-2027 Work item linked trigger does not fire when links are renamed
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- Gathering Impact
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