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  1. Automation for Cloud
  2. AUTO-202

Better support for using Automation in Next Gen / team-managed Jira projects: bugfixes, support for custom issue types, show what project custom fields are for, etc.

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    Description

      Bugs

      • Next-gen parent smart values are not reliable on issue creation - There appears to be some timing issue with accessing parent values on issue creation in next-gen projects. Adding a re-fetch action seems to work but in general accessing parent next-gen fields on issue creation appears unreliable.
      • Copy from parent and Epic does not work in the Next gen Project - GSAC Case - https://getsupport.atlassian.com/browse/PCS-23859?focusedCommentId=24712146&page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel#comment-24712146
      • Transition the linked issues across two next gen projects using a smart value fails - In next gen cases status ids don't match(across projects) even for same status name.
      • In Next gen project , Using "Send Email" action and set the "To" as "Approver" or "Pending Approver" doesn't work
      • Next-gen | "Issue fields condition" values for select list are displayed incorrectly when the name of the filed is the same - Next-gen | "Issue fields condition" values for the select list are displayed incorrectly when the name of the filed is the same in two or more next-gen projects
      • NextGen | Updating parent links does not triggers "Issue Updated"
      • Create & edit issue shows custom fields from other project contexts always - Jira next gen fields should list what project the are for in our dropdowns - Next gen removes field sharing across projects. This means that multiple projects that have the same field name across them will actually create two unique fields which have the same name. This is confusing to use in dropdowns across our app because there is no additional contextual information besides the field name. This requires users to guess at the correct field and often people result to trial and error when building automations.
      • Support the Jira Next-Gen People field - This feature request is to add people field into Automation for Jira. Currently, we don't support the people field. This field is from Next-Gen project. We should also support sending emails to users in people fields as well.

      Multiple issue types support for next gen - support for custom issue types - Area of effect:

      • Condition: Issue fields condition
      • Action: Create issue
      • Action: Edit issue
      • Action: Clone issue
      • Action: Create sub-tasks
      • Action: Transition issue
      • More component?

      Issue type ids won't be updated when we switch the scope between next gen and classic project

      Reproduce:

      1. create a rule for a classic project
      2. select the condition with different issue types
      3. change the rule to a next-gen project
      4. publish the rule

      Expect result:
      The issue type ids are updated to next-gen project's issue type ids or an error indicates customer the current issue types are in different project types

      Actual result:
      The issue type ids are not updated. No message indicates the inconsistent issue type ids. And the rule is failed which not enough message to let the customer know the ids are not right.

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              Unassigned Unassigned
              89403358cf11 Charlie Gavey
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                Updated:
                Resolved: