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Suggestion
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Resolution: Unresolved
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Jira Service Management
Issue Summary
OKTA sandboxes use oktapreview on their subdomain, like mycompany.oktapreview.com
Currently, the OKTA JSM automation actions will check for the prod OKTA URL, and it only accepts .okta.com ones. Admins would like it to support sandboxes as well, so they can test the automations before moving to prod.
Steps to Reproduce
- Add any okta action
- Connect
- Try to use the oktapreview subdomain
Expected Results
Validation does not fail
Actual Results
You receive an error message: Enter a valid URL with [the] following format: 'https://subdomain.okta.com'. Make sure the subdomain does not end with '-admin'.
Workaround
Use the OKTA API and a send web request action instead