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  1. Automation for Cloud
  2. AUTO-2007

Automation rule fails when conditions are added to the "Work item created" trigger.

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    • Severity 3 - Minor

      Issue Summary

      • Automation rule fails when conditions are added to the "Work item created" trigger.
      • Rule returns: "Unexpected error while executing rule".

      Steps to Reproduce

      • Create a new rule with the "Work item created" trigger.
      • Add conditions to the trigger, like:
      • Add the other components to the rule, save and run it.

      Expected Results

      • Rule should run without errors, evaluating the condition accordingly to the created item.

      Actual Results

      • Rule fails with the error "Unexpected error while executing rule", regardless if the created work item matches or not the conditions.

      Workaround

      Remove the conditions from the trigger and add them after it:

              sjaju@atlassian.com Shubham Jaju
              39c9abcf55e0 Rafael R
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                Created:
                Updated:
                Resolved: