Suggestion

Currently, the Virtual Service Agent feature allows AI-generated answers to be sent via email when a request is raised by email. These emails include thumbs up and thumbs down buttons, enabling users to provide feedback on whether the article helped resolve their issue. This feedback is then added to the ticket as an update.

It would be great to have a similar capability for the 'Send customized email action' in Jira Automation:
Add the ability to include customizable buttons in emails sent via the 'Send customized email action.' These buttons should be configurable to trigger specific actions, such as transitioning an issue or adding a comment to a work item, when clicked by the recipient.