Summary

When we have an Automation Rule with the "Send custom Entra ID request" Action

Currently "Send custom Entra ID request" action in Jira Automation supports only GET, POST, PUT, and DELETE methods, and does not support PATCH. This limitation indeed prevents updating certain user properties in Microsoft Entra ID via the Microsoft Graph API.

• Have the ability to Incorporate PATCH Method when calling this action.

WorkAround 

A potential solution involves utilizing the generic "Send web request" action. However, please note that this approach requires directly embedding client secrets within the automation to obtain an API token.