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Type:
Bug
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Resolution: Unresolved
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Priority:
Medium
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Component/s: Container - Audit Log, Controls
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Minor
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Jira Software, Jira Service Management, Jira Work Management
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Warranty
Issue Summary
When a rule is triggered and when the audit log entry is expanded the logs sometimes won't show the actions performed by the rule. For some executions, the log shows he actions but only until the "Branch at the same time" runs. When you refresh the browser tab as a whole, the logs show the actions performed (or not) by the rule.
This seems to apply exclusively to tenants where component groups and advanced components are enabled.
Steps to Reproduce
- Run a rule.
- Check the audit logs.
- Click the refresh button in the Automation panel (the arrows buttons).
- The execution status now shows "Success." (in tests, even when some errors occurred in the execution, the status is success).
- Refresh the browser tab, the log should now show all actions run.
Expected Results
The audit log shows the correct status for the execution right after the execution concludes. The expanded audit log shows actions performed accordingly.
Actual Results
The status may be inaccurate, and the user needs to refresh the page to see the full execution log.
Workaround
Ater the rule runs, wait about 5-10 seconds and refresh the browser tab to fully access the audit log for the rule.