Project-level automation audit log only tracks certain work items

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    • Jira Software, Jira Service Management

      Summary

      When viewing an automation rule's audit log through a specific project (Project > Project settings > Automation > Rule > Audit log), the entries in that log will only show certain executions of this rule.

      Imagine a rule with the following criteria:

      • Is scoped to two projects, Project A (PJA) and Project B (PJB)
      • Triggers on work item creation in PJA
      • Uses a lookup work items action similar to:
        • project = PJB and assignee = "a_user"
      • Checks if the lookupIssues value is greater than 0
      • If so, proceeds with an action

      Expected results

      When viewing the audit log for this rule, either in Global automation, in PJA's automation audit log, and PJB's automation audit log, all executions will be displayed.

      Actual results

      When viewing the audit log for this rule, global automation and PJA's automation audit log will display all results.

      PJB's audit log will only display executions where the lookup work items action found more than one result. If no results are found, PJB's audit log will omit the execution entirely.

      This results in confusion when viewing audit log results for PJB's audit log in particular.

      Workaround

      View all audit log results from the global automation audit log whenever possible.

            Assignee:
            Scott Bell
            Reporter:
            Micah B.
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              Created:
              Updated: