Audit log is not correct in automation rule with advanced components, like groups of actions and work item is provided

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    • Type: Bug
    • Resolution: Fixed
    • Priority: Low
    • Component/s: Controls
    • Severity 2 - Major
    • Jira Software, Jira Service Management, Jira Work Management, Jira Product Discovery

      Issue Summary

      Triggering a rule and having a group of actions with log actions doesn't print the correct log, and if the rule fails there are no indicators of the failure

      Steps to Reproduce

      1. Create a rule and pass a work item key, Manual trigger, scheduled with JQL or incoming web hook with work item key in the payload.
      2. Create a group of actions and add log action components inside:

      Expected Results

      The audit log should be correctly printed

      Actual Results

      Audit log only includes the sections (sometimes they are not included)

      Manual trigger:

      Scheduled trigger:

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

        1. image-2025-07-07-16-12-19-912.png
          43 kB
          Jorge H
        2. image-2025-07-07-16-12-49-919.png
          122 kB
          Jorge H
        3. image-2025-07-07-16-13-53-223.png
          49 kB
          Jorge H
        4. image-2025-07-07-16-14-55-022.png
          27 kB
          Jorge H

            Assignee:
            Pawan Agrawal
            Reporter:
            Jorge H
            Votes:
            1 Vote for this issue
            Watchers:
            3 Start watching this issue

              Created:
              Updated:
              Resolved: