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Type:
Bug
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Resolution: Unresolved
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Priority:
Medium
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Component/s: Controls, Trigger - Scheduled
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Minor
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Jira Service Management
Issue Summary
When using the condition applied feature in the scheduled trigger, the audit log is always showing some errors wrongly.
In some cases the rule is also bypassing that condition and continuing the execution.
Steps to Reproduce
- Create an automation rule using the Scheduled trigger
- Add a JQL condition
- Also use use the "Add conditions to trigger" with any conditions
Expected Results
If the JQL and conditions are properly matched the rule should be executed, and the audit log should show it as success.
Actual Results
Audit log is always showing Some Errors.
And in some cases the rule is being executed even if the condition set in the trigger is not met.
Workaround
No workaround at the moment,