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Type:
Suggestion
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Resolution: Unresolved
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Component/s: Trigger - Manual from Issue
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Jira Software, Jira Service Management
Problem
Currently, when configuring a Manual Trigger in Jira Automation, the "Add Field" option becomes unavailable after adding 10 input fields. This hard limit prevents users from collecting more than 10 pieces of information at the time of rule execution, restricting the flexibility and usefulness of manual automation for complex workflows. The limit is not configurable and applies to all projects and rule types.

Suggested Solution
Allow administrators to configure a higher limit for input fields in the Manual Trigger prompt, or remove the cap entirely. Alternatively, provide a way to group or nest fields so more information can be collected without hitting the limit.
Why This Is Important
Many teams have use cases that require gathering more than 10 data points when manually triggering automation—such as onboarding, multi-step approvals, or detailed issue creation. The current restriction forces users to either split their process across multiple rules (which is cumbersome and error-prone) or to combine unrelated data into single fields, reducing clarity and increasing the risk of mistakes.
Workaround
- Combine related data into a single multi-line text field, though this reduces structure and validation.
- Review and remove non-essential fields to stay within the limit.
- Use follow-up automations or issue comments to collect additional information after the initial trigger, though this adds manual steps and complexity