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Bug
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Resolution: Unresolved
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Low
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Severity 3 - Minor
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Jira Software, Jira Service Management, Jira Work Management, Jira Product Discovery
Issue Summary
In some cases, big payload branches can fail due to OOM exceptions and the audit log won't show any errors; it'll show success.
Steps to Reproduce (one example)
- Create a rule with a JQL lookupaction in the main branch. The JQL should return many work items where the JSON has too much data
- Create a branch on a JQL from the keys extracted from the action above
Expected Results
Each branch should complete the execution or at least the log should show this problem to take preventing actions
Actual Results
The branching actions are only completed in a subset of work items. The rule log shows successful, instead of an actual OOM error.
Workaround
Or reduce the number of issues included in the JQL (preferable less than 50)
For the specific case of this example save the data required from the lookup issues array in a variable and use a new lookup action to overwrite the variable