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Type:
Suggestion
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Resolution: Unresolved
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Component/s: Trigger - Manual from Issue
Issue Summary
Missing the titles "From Workflow" and "From Automation" in the Actions menu for the users/agents without the "Administer Jira" or "Administer Projects" permissions.
Steps to Reproduce
- Log in as a non-admin user with a JSM license.
- Navigate to a work item.
- Open the Actions dropdown menu.
- Observe that the titles 'From Workflow' and 'From Automation' are missing.

- Log in as an admin user and repeat steps 2-4 to confirm the titles are present.

Since workflow actions do not have a icon in front of them, but Automations do have a icon - the users (non-admin) think that the workflow action is a title for the Automation actions.
Expected Results
- Add titles to the Actions menu, to better display type of actions for users (non-admins).
- Add icons to workflow actions to streamline choices in the actions menu.
Actual Results
- The titles 'From Workflow' and 'From Automation' are missing causing confusion to end users where they might think that the workflow action is a title for the Automation action.