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  1. Automation for Cloud
  2. AUTO-18

Provide proper audit log for Automation rule blocked by IP Allowlist

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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      Problem Definition

      Currently, if a site has an IP Allowlist configured to block the IP ranges from https://ip-ranges.atlassian.com/, and there is an Automation rule with "Send Web Request" action pointing to own site's "Incoming Webhook" automation rule, then the "Send Web Request" rule is blocked without any error visible in the audit log.

      Below log is visible in the access logs:

      IpAllowedRequestChecker:108 Source IP (18.234.32.xxx) was blocked by configured IP allowlist

      Suggested Solution

      Record an audit log that indicates IP Allowlist has blocked the rule

      Workaround

      Add all IPs from https://ip-ranges.atlassian.com/ to the Allowlist

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            IMPORTANT: JAC is a Public system and anyone on the internet will be able to view the data in the created JAC tickets. Please don’t include Customer or Sensitive data in the JAC ticket.
            Uploaded image for project: 'Automation for Cloud'
            1. Automation for Cloud
            2. AUTO-18

            Provide proper audit log for Automation rule blocked by IP Allowlist

            XMLWordPrintable

              • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

                Problem Definition

                Currently, if a site has an IP Allowlist configured to block the IP ranges from https://ip-ranges.atlassian.com/, and there is an Automation rule with "Send Web Request" action pointing to own site's "Incoming Webhook" automation rule, then the "Send Web Request" rule is blocked without any error visible in the audit log.

                Below log is visible in the access logs:

                IpAllowedRequestChecker:108 Source IP (18.234.32.xxx) was blocked by configured IP allowlist

                Suggested Solution

                Record an audit log that indicates IP Allowlist has blocked the rule

                Workaround

                Add all IPs from https://ip-ranges.atlassian.com/ to the Allowlist

                        89403358cf11 Charlie Gavey
                        4326607df174 Yuji Sakai (Inactive)
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                        Watchers:
                        1 Start watching this issue

                          Created:
                          Updated:
                          Resolved:

                            89403358cf11 Charlie Gavey
                            4326607df174 Yuji Sakai (Inactive)
                            Votes:
                            0 Vote for this issue
                            Watchers:
                            1 Start watching this issue

                              Created:
                              Updated:
                              Resolved: