Allow special characters [] in the text in markup hyperlinks in Jira Automation

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    • Severity 3 - Minor

      Issue Summary

      When using Automation for Jira to add a comment with a hyperlink in the format [[Link Text] Link Description|URL], the link is not rendered as expected. Instead, it appears as plain text.

      Steps to Reproduce

      1. Create an automation rule by having manual trigger or any trigger of choice.
      2. Add an action to Add comment with the below excerpt:
      [[Link Text] Link Description|URL] 

      Expected Results

      [Test Customer] Test Project

      Actual Results

      [[Test Customer] Test Project|https://test.de]

      Workaround

      The only available workaround at this time is to adjust the hyperlink format by changing the [] brackets to (). The second option is to use the bold notation for Test Customer with the * mark around it. Please use the below excerpts and review the results as below:

      • [(Test Customer) Test Project|https://test.de] 

      • [*Test Customer* Test Project|https://test.de] 

      This format should render the hyperlink correctly in the comment along with the distinction of Test Customer from the Test Project.

            Assignee:
            Unassigned
            Reporter:
            Saurabh Kapoor
            Votes:
            3 Vote for this issue
            Watchers:
            3 Start watching this issue

              Created:
              Updated: