When having a deactivated product, project-scoped & global-scoped rules fail with the usage limit error message.

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    • Severity 3 - Minor

      Issue Summary

      When a product is deactivated in the site, project-scoped & global-scoped rules fail, stating that we have reached the total usage for the month. However, this only fails because the automation doesn't find a valid license for deactivated products.

      The error is reported on the page: Monthly limit for rule execution has been reached but the usage is below the limit

      Steps to Reproduce

      1.
      In a site where you have a deactivated product, create an automation rule with either a project scope or a global scope.
      2.
      Execute the rule.

      Expected Results

      The rule should not search for projects of deactivated products or provide a more meaningful error message.

      Actual Results

      The rule fails as it doesn't find a valid license for deactivated products.

      Workaround

      For globally-scoped rules, change the automation rule scope, adding a multi-project scope, including only the desired projects.

              Assignee:
              Unassigned
              Reporter:
              Victor Rondon (Inactive)
              Votes:
              4 Vote for this issue
              Watchers:
              14 Start watching this issue

                Created:
                Updated: