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Suggestion
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Resolution: Unresolved
Issue Summary
Currently, in Jira Cloud Automation, when using the board view and clicking the thunderbolt icon to access manual automation rules, the list appears empty unless a specific issue is selected. Once an issue is selected, the manual automation rules are correctly displayed when clicking the Thunderbolt icon. Please see the video recording below:
While this behavior makes sense for rules that rely on issue-specific data, there are use cases where manual automation rules are designed to work independently of a selected issue and instead rely solely on user input (such as creating a New Version based on user input). In such cases, requiring the user to click on an issue just to trigger a rule that doesn’t actually use issue data adds unnecessary friction and can be confusing.
Steps to Reproduce
- Please see the video recording.
Expected Results
- Manual triggers that don't require the issue information should be available without having to click on an issue.
Actual Results
- Manual triggers that don't require the issue information are not available without having to click on an issue.
Workaround
- Clicking on any issue helps list the available manual automation rules.