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  1. Automation for Cloud
  2. AUTO-1760

Assign Issue action should consider only active users

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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

    • Jira Service Management

      Currently, Assign Issue action hit Jira to get the users in the role (/rest/api/2/project/XXX/role/YYY or /rest/api/2/role/YYY).

      This can return users that are no longer active on the system and therefore should not be assigned to the issue. This can cause the rule to fail.

      It would be good to filter this down to only active users or even check the isAssignable permission if possible

            [AUTO-1760] Assign Issue action should consider only active users

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              Unassigned Unassigned
              207d30156835 Ivan Chapistrak
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                Created:
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