Issue Summary

Automation may fail to trigger certain rules even when the event conditions are met.

Steps to Reproduce

Note - this bug is not frequent and might not impact all the Cloud sites
#Create a rule with "Issue Create"

1. Create a new issue
2. Automation rule might not trigger

Expected Results

Automation should trigger for the expected events

Actual Results

Automation won't trigger even though the issue create event is satisfied

Workaround

Disable/enable the impacted rule. This process will refresh rule configuration and next execution will trigger.

While we are working to rollout the fix, you can contact Atlassian Support if above workaround didn't help.