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Type:
Suggestion
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Resolution: Unresolved
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Component/s: Trigger - Field Value Changed
Summary
As a Jira user, I can trigger Automation rule when changing an issue type, so that I can automate workflows consistently across all issue type changes.
Description
User Problem
Users are trying to automate workflows based on issue type changes in Jira. Currently, Automation triggers do not run when converting an issue to a subtask, which disrupts intended workflow automation and requires manual intervention.
Suggested Solutions
Enhance the Jira Automation trigger functionality to recognise and run when an issue type is changed to a subtask, ensuring consistent automation behavior regardless of the issue type or conversion method used.
Current Workarounds
None available. Users must manually perform additional steps when issue types are converted to subtasks.
Steps to Reproduce
If you add the trigger Change issue type, but perform the operation from the issue ... > change issue type, the automation won't be triggered
- Create one automation with the trigger Value Change > Issue type
- Add one action of your choice
- Create one Task
- Change the issue type from Task to Story using the icon of the issue
- Automation will run
- Now change the issue type to subtask
- Automation won't run

Expected Results
Automation should run on both scenarios
Actual Results
Converting to subtask or from subtask to standard issue level doesn't trigger the automation
Workaround
No workaround is available at this time
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